Creating Partnerships, Motivating Individuals, Facilitating Change

The Centre for Collaboration, Motivation and Innovation (CCMI) helps individuals and organizations create partnerships that improve health and well-being. We do this by working collaboratively to inspire new ways of thinking about helping relationships, teach practical skills that foster partnerships, and implement strategies for system-wide change.


We offer training and engagement opportunities to suit the needs of health care teams, organizations, individuals and the general public.


Our informational materials encourage shared understandings and approaches on specific relationship-based care models.


Our Community of Practice is a group of individuals, organizations and CCMI staff who support each other’s learning and growth.

Proven Techniques for Health Care Teams, Organizations, Individuals and the General Public

We’ve developed knowledge and capacity-building programs ranging from one-hour sessions to multiple-day workshops; delivered online, face-to-face and over the phone. Some programs offer certifications and trainer workshops as well. We pay particular attention to sustainability and practice support measures—our goal is to work with you to develop a training program to fit your needs and expectations. We also work with partners to help generate and redesign existing training materials.

Many of our programs are rooted in the principles of self-management support, which refers to the underlying philosophy that every patient has the ability to play an active and central role in managing their own care and mitigating the effects of their illnesses. Self-management encompasses all of the decisions that a patient makes and the behaviours that they display. We train health care practitioners techniques which leave patients feeling more in control of their own health. Our communication strategies also help health care providers assist patients with building greater confidence and efficacy in their own ability to manage their care. We specialize in adapting self-management support tools to the realities that exist in busy clinical environments. Our programs have been developed by nurses and physicians based on years of real world experience, research and practice.

Customized programs can also be developed based on the needs of your organization. This could include skills development, coaching, group practice and feedback, working with leadership, system redesign, case study review, materials review, or translation into practice. Please contact us if you are interested in a customized program.

Brief Action Planning

A structured step-by-step process to help individuals set goals and make concrete action plans. Whether you are a physician helping a patient or a peer support worker helping a client, the core skills can be learned by anyone who is interested in encouraging people to make behavioural changes to impact their health or well-being.  

Motivational Interviewing

A collaborative conversation style used with patients, clients or peers in order to draw out and strengthen their motivation and commitment to change. The core skills can be learned by anyone interested in supporting others to make change. It is particularly useful for those who have the opportunity to engage with patients or clients who are facing complex situations, ambivalence, or multiple concerns.  

Health Literacy

Our Health Literacy programs introduce participants to concepts that support and emphasize the importance of being able to support patients and communicate clearly so that patients and family members can truly participate in care.  

Informed Decision Making

A way to engage patients, clients and peers through the process of working together to identify the best course of action. Training focuses on a conceptual understanding and structured approach to an informed decision making conversation.  


Our Diversity programs introduce participants to concepts that support and emphasize the diverse and cross-cultural context of the healthcare environment, helping participants to become more successful when they are working with various groups, cultures, people, and communities.  

Person & Family Centred Care

The Person & Family Centred Care workshops introduce participants to concepts guiding the development of person centred care at the individual, system and community levels.  

Quality Improvement

Each of our Quality Improvement workshops build on the Model for Improvement, and are customizable. Programs provide training and support to develop skills and facilitate quality improvement-focused system redesigns.  

Ongoing Support from a Community of Practice

The Community of Practice is a group of individuals, organizations and CCMI staff who have shared skill sets and remain in regular contact, offering encouragement and support to help each other thrive beyond traditional learning environments. CCMI provides newsletters, webinars, practice calls, updates and additional materials on an ongoing basis to support the continued growth and interaction of Community of Practice members. Membership is available as part of CCMI certification programs or organizational agreements. To learn more please contact us.

Ongoing support from a Community of Practice

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