CCMI Services Overview

At CCMI, we care about people having helping relationships that improve their lives. Our organization and the services that we offer are grounded in the Spirit of Motivational Interviewing, and we are dedicated to teaching skills and redesigning systems to support effective partnerships between caregivers and the people and families they serve in a variety of contexts. CCMI works with organizations to make changes to their care systems to support use of the skills and approaches being taught. For more detailed information about our services, please click on the titles below.

Trauma-Informed Care is an approach that recognizes the prevalence of trauma and it’s impacts on health, wellness, and behaviour. Care that is trauma-informed is provided in a way that is accessible and appropriate to people who may have experienced trauma, and improves care for everyone by enhancing safety, empowerment and collaboration.

CCMI Offering Pre-Requisites Capacity Duration
Trauma-Informed Care: Improving Care for Everyone None 6-24 60-90 minutes self-paced online content.

CCMI’s Strategies for Well-being program works with individuals to address the impacts of distress, compassion fatigue, burnout and secondary trauma. Each virtual session is a collaborative effort, with the facilitator offering approaches and skills to create a supportive environment to learn and share. Examples of topics and skills might be:

  • Mindfulness exercises
  • Self-exploration activities
  • Guided imagery
  • Gratitude practices
CCMI Offering Pre-Requisites Capacity Duration
Strategies for Wellbeing None 6-12 4 x 90-minute webinars.

Motivational Interviewing is a strengths-based approach to conversations that helps draw out people’s motivation and commitment to change. It is a skill that works well for supporting people to work through ambivalence or complex situations so that they can move towards the changes that are important to them. The core skills can be learned by anyone interested in supporting others to make change.

 

CCMI Offering Pre-Requisites Capacity Duration
MI Foundations Online Learning Pathway None 6-12/ cohort Self-paced with milestones and scheduled group activities. Approximately 16-18 hours.
MI Foundations Workshop* or Webinar None 6-12/ cohort 16 hours training, followed by 2 x 30 minute video practice and feedback sessions and emails spread out over 12 weeks.
Motivational Interviewing Beyond Foundations Online Mini Courses None 6-24/ cohort Approximately 45-90 minutes self-paced online content, followed by a 30 minute practice and feedback session.
Using the Abbreviated Motivational Interviewing Competency Tool MI Foundations or equivalent 6-12/ cohort 30-minute recorded skills demonstration call, 1-1.5 hours self-paced online learning, and a 30-minute coaching call.
(2-2.5 hours total)
Motivational Interviewing Beyond Foundations Workshop or Virtual MI Foundations or equivalent 6-12/ cohort 16 hours training followed by 2 x 30 minute video practice and feedback sessions and emails spread out over 12 weeks.
Motivational Interviewing Network of Trainers Training of New Trainers Prep Program See full listing 6-12/ cohort Dependent on scope of request.
Motivational Interviewing Skills Demonstration Knowledge of Motivational Interviewing  NA 30-minute skills demonstration session and 30-minute follow-up coaching call.

* See Trainer Training tab for Foundations of MI Workshop Trainer Training Option

Brief Action Planning is a self-management support approach to help people make action plans to address the aspects of their health or situation that are most important to them. It is a practical and highly structured technique that is based on the literature and evolving understanding of what works and doesn’t to help people change.

Brief Action Planning is designed to:
• Incorporate the Spirit of Motivational Interviewing (compassion, acceptance, partnership, and evocation)
• Uses a stepped care approach
• Use a person- and family-centred health care approach
• Build Self-Efficacy
• Develop skills for independent self-management
• Create concrete and realistic plans in under 10 minutes

 

CCMI Offering Pre-Requisites Capacity Duration
Brief Action Planning Online Course None 6-24/ cohort Self-paced. Approximately 2 hours online modules, learning checks, and feedback followed by 2-3 hours practice and feedback.
Brief Action Planning Webinar Series None 6-24/ cohort 4 x 90 minute webinars over 4 weeks (6 hours total), followed by 2-3 hours of practice and feedback.
Brief Action Planning Workshop* None 6-24/ cohort 1 day of training, followed by 2-3 hours of practice and feedback.
Brief Action Planning Practice and Feedback BAP Workshop, Webinar, or Online 5 per session 1 hour sessions. Learners are encouraged to attend 2-3.
Brief Action Planning Certification BAP Workshop, Webinar, or Online 1 per session 20 minute session

* See Trainer Training tab for BAP Trainer Training Option

CCMI’s Health Literacy offerings emphasize the importance of being able to support patients and communicate clearly so that patients and family members can truly participate in care. Participants will gain an understating of health literacy concepts and learn practical skills for engaging with patients to ensure clear and effective communication.

CCMI Offering Pre-Requisites Capacity Duration
Health Literacy Face to Face Overview Workshop or Webinar* None Unlimited 60 minutes
Health Literacy Workshop or Webinar Package for Front-Line Clinicians* None 6-24/ cohort Half-day (3.5 hours)
Health Literacy Workshop or Webinar Package for Clinical Educators and Health Literacy Leads* None 6-24/ cohort 1 day

* See Trainer Training tab for Foundations of MI Trainer Training Option

Informed decision making is a way to engage patients, clients, and peers in their own care by working in partnership with them to identify the best course of action. Training focuses on a conceptual understanding and structured approach to an informed decision making conversation. Informed decision making is a conversation about patient and family values, potential benefits and risks of available options, and possible next steps.

CCMI Offering Pre-Requisites Capacity Duration
Informed Decision Making Overview Workshop or Webinar* none Unlimited 60 minutes
Informed Decision Making Workshop for Professionals none 6-24/ cohort half-day (4.5 hrs)
Communicating with Clarity and Compassion Online Course none 6-24/ cohort Self-Paced. Early estimate: 1.5-3 hours

CCMI’s communications offerings focus on developing skills and strategies for clear and compassionate communication between caregivers and the people and families that they support.

CCMI Offering Pre-Requisites Capacity Duration
Communicating with Clarity and Compassion Online Course none 6-24/ cohort Self-Paced. Early estimate: 1.5-3 hours
Improving Interactions Workshop none 6-12/ cohort 4.5 hours

CCMI’s person- and family-centred care workshops provide participants with concepts to guide the development of person- and family-centred health care at individual, system, and community levels. Courses offer suggestions for shared language and tips for demonstrating skills for person- and family-centred health care.

CCMI Offering Pre-Requisites Capacity Duration
Person- and Family-Centred Health Care Overview none Unlimited 60 minutes
Person and Family Voice in Quality Improvement Workshop none 6-12/ cohort 1 day
Person- and Family-Centred Health Care: Customized Support for Implementation Dependent on scope of request. Contact us for more information

Each of our Quality Improvement (QI) workshops builds on the Model for Improvement. Each one is customizable to your team’s needs and scope.

CCMI Offering Pre-Requisites Capacity Duration
Custom Quality Improvement Skills Workshops Dependent on the scope of request
Person and Family Voice in Quality Improvement None 6-12/ cohort 1 Day
Behaviour Change Wheel (BCW) consultation Dependent on the scope of request
QI Consultation Dependent on the scope of request

Brief Interventions Workshops focus on teaching practical approaches for structuring conversations about health and MI-consistent ways of giving information and advice and is based on Brief Action Planning. Can be customized to focus on a specific clinical topic (ie. SBIRT* for substance use, Tobacco cessation). Techniques include using an empathetic style and supporting a person’s sense of self-efficacy or optimism that they can change.

*Screening Brief Intervention and Referral to Treatment

CCMI Offering Pre-Requisites Capacity Duration
Brief Interventions for Engaging Patients Dependent on the scope of request
SBIRT: Skills for Addressing Alcohol, Drug, and Tobacco Use Dependent on the scope of request

Each one of our customized consultations and skill development workshops is tailored to the needs identified by the host organization.

CCMI Offering Pre-Requisites Capacity Duration
Customized Consultations:

CCMI can provide customized consultations based on the needs of
your organization. This could include coaching, group practice and
feedback, working with leadership, system redesign, case study
review, materials review, and translation into practice.
Dependent on the scope of request
Custom Skill Development Workshops:

CCMI is happy to collaborate with you to plan customized skill
workshops and webinars to meet the needs of your organization.
Examples might include

  • A person- and family-centred care webinar series or workshop
    that includes and overview of guidelines or requirements that
    are specific to your state or province.
  • A health literacy workshop and for high-school counsellors that focusses on how to give information about specific illnesses that are prevalent in the population.
  • Or a motivational interviewing workshop for corrections officers.
Dependent on the scope of request

CCMI’s Train the Trainer Courses help people who are already proficient in a content area to gain the skills and confidence to conduct learning sessions of their own. Trainees are taught by CCMI Master Trainers and are introduced to transformative learning approaches designed to help learners apply new skills in practice. Successful trainees will come away with hard copies and online access to resources for conducting their own workshops (including a PowerPoint presentation, handouts, and a customizable training plan).

CCMI Offering Pre-Requisites Capacity Duration
Informed Decision Making Train the Trainer Workshop Current Brief Action Planning, Health Literacy, or Foundations of Motivational Interviewing Train the Trainer Status 6-24/ cohort 2 hours
Brief Action Planning Train the Trainer Workshop BAP Certification (within one year of the Train the Trainer course) 6-12/ cohort 2.5 days
Motivational Interviewing Foundations and Brief Action Planning Train the Trainer Workshop
  • Current BAP certification (within one year of the Train the Trainer course)
  • Successful completion of a 16 week Train the Trainer Preparation Program
  • Successful completion of Foundations of MI Trainer Application (including recorded skills demonstration)
6-12/ cohort 4 days
Health Literacy Train the Trainer Workshop None 6-12/ cohort 2 days