CCMI Services Overview

Trauma-Informed Care is an approach that recognizes the prevalence of trauma and it’s impacts on health, wellness, and behaviour. Care that is trauma-informed is provided in a way that is accessible and appropriate to people who may have experienced trauma, and improves care for everyone by enhancing safety, empowerment and collaboration.

CCMI’s Strategies for Well-being program works with individuals to address the impacts of distress, compassion fatigue, burnout and secondary trauma. Each virtual session is a collaborative effort, with the facilitator offering approaches and skills to create a supportive environment to learn and share. Examples of topics and skills might be:

• Mindfulness exercises
• Self-exploration activities
• Guided imagery
• Gratitude practices

Motivational Interviewing is a strengths-based approach to conversations that helps draw out people’s motivation and commitment to change. It is a skill that works well for supporting people to work through ambivalence or complex situations so that they can move towards the changes that are important to them. The core skills can be learned by anyone interested in supporting others to make change.

* See Trainer Training tab for Foundations of MI Workshop Trainer Training Option

Brief Action Planning is a self-management support approach to help people make action plans to address the aspects of their health or situation that are most important to them. It is a practical and highly structured technique that is based on the literature and evolving understanding of what works and doesn’t to help people change.

Brief Action Planning is designed to:
• Incorporate the Spirit of Motivational Interviewing (compassion, acceptance, partnership, and evocation)
• Uses a stepped care approach
• Use a person- and family-centred health care approach
• Build Self-Efficacy
• Develop skills for independent self-management
• Create concrete and realistic plans in under 10 minutes

* See Trainer Training tab for BAP Trainer Training Option

CCMI’s Health Literacy offerings emphasize the importance of being able to support patients and communicate clearly so that patients and family members can truly participate in care. Participants will gain an understating of health literacy concepts and learn practical skills for engaging with patients to ensure clear and effective communication.

* See Trainer Training tab for Foundations of MI Trainer Training Option

Informed decision making is a way to engage patients, clients, and peers in their own care by working in partnership with them to identify the best course of action. Training focuses on a conceptual understanding and structured approach to an informed decision making conversation. Informed decision making is a conversation about patient and family values, potential benefits and risks of available options, and possible next steps.

CCMI’s communications offerings focus on developing skills and strategies for clear and compassionate communication between caregivers and the people and families that they support.

CCMI’s person- and family-centred care workshops provide participants with concepts to guide the development of person- and family-centred health care at individual, system, and community levels. Courses offer suggestions for shared language and tips for demonstrating skills for person- and family-centred health care.

Each of our Quality Improvement (QI) workshops builds on the Model for Improvement. Each one is customizable to your team’s needs and scope.

Brief Interventions Workshops focus on teaching practical approaches for structuring conversations about health and MI-consistent ways of giving information and advice and is based on Brief Action Planning. Can be customized to focus on a specific clinical topic (ie. SBIRT* for substance use, Tobacco cessation). Techniques include using an empathetic style and supporting a person’s sense of self-efficacy or optimism that they can change.

*Screening Brief Intervention and Referral to Treatment

Each one of our customized consultations and skill development workshops is tailored to the needs identified by the host organization.

CCMI’s Train the Trainer Courses help people who are already proficient in a content area to gain the skills and confidence to conduct learning sessions of their own. Trainees are taught by CCMI Master Trainers and are introduced to transformative learning approaches designed to help learners apply new skills in practice. Successful trainees will come away with hard copies and online access to resources for conducting their own workshops (including a PowerPoint presentation, handouts, and a customizable training plan).