Health Literacy Workshop or Webinar Package for Front-Line Clinicians:
half-day (3.5 hours)
Appropriate for front-line clinicians
This workshop provides training in fundamental concepts from the health literacy universal precautions and teaches core skills including how to use resources, plain language, teach-back, and Ask-Tell-Ask. It can also be adapted into a package that may include webinars, online modules, and homework assignments.
Capacity for this course is 6-24/instructor. Contact us for more information about how to arrange for your group to take this course.
- Define health literacy.
- Describe impacts of health literacy.
- Describe components of health literacy.
- Describe factors that contribute to low health literacy.
- State reasons for Universal Precautions in Health Literacy.
- Describe ways to create a welcoming environment.
- Describe the key learner.
- Use plain language principles for written and oral communication.
- Demonstrate effective methods to use materials in practice.
- Define and demonstrate teach-back.
- Describe the evidence for using teach-back.
- Demonstrate ask-tell-ask.
- Describe contribution of understanding to medication adherence.
This is an interactive skills-based workshop that is designed for participants who want to consider practical applications for their work. CCMI uses learner-centred, performance-based approaches to adult education. Our workshops include:
- Learning activities that evoke understanding and build skills.
- Practice activities that increases practical understanding and allow trainers to provide constructive feedback.
- Facilitated discussions about how new skills and knowledge can be applied in learners work or volunteer setting.