Health Literacy Workshop or Webinar Package for Front-Line Clinicians:

Health Literacy Workshop or Webinar Package for Front-Line Clinicians:

  half-day (3.5 hours)

  Appropriate for front-line clinicians

This workshop provides training in fundamental concepts from the health literacy universal precautions and teaches core skills including how to use resources, plain language, teach-back, and Ask-Tell-Ask. It can also be adapted into a package that may include webinars, online modules, and homework assignments.

Capacity for this course is 6-24/instructor. Contact us for more information about how to arrange for your group to take this course.

  • Define health literacy.
  • Describe impacts of health literacy.
  • Describe components of health literacy.
  • Describe factors that contribute to low health literacy.
  • State reasons for Universal Precautions in Health Literacy.
  • Describe ways to create a welcoming environment.
  • Describe the key learner.
  • Use plain language principles for written and oral communication.
  • Demonstrate effective methods to use materials in practice.
  • Define and demonstrate teach-back.
  • Describe the evidence for using teach-back.
  • Demonstrate ask-tell-ask.
  • Describe contribution of understanding to medication adherence.

This is an interactive skills-based workshop that is designed for participants who want to consider practical applications for their work. CCMI uses learner-centred, performance-based approaches to adult education. Our workshops include:

  • Learning activities that evoke understanding and build skills.
  • Practice activities that increases practical understanding and allow trainers to provide constructive feedback.
  • Facilitated discussions about how new skills and knowledge can be applied in learners work or volunteer setting.

See our CCMI Services page for an overview of all of our offerings and details like workshop prerequisites, duration, and capacity.