Quality Improvement

Develop skills to facilitate quality improvement focused system redesigns.

Quality improvement (QI) is a purposeful and systematic approach to improving system performance. Quality Improvement efforts include team building, performance analysis, planning, measurement, change testing, implementation, and efforts to sustain performance improvements. The process of improvement is guided by the science of improvement; a multidisciplinary concept that combines theory from psychology, statistics, systems thinking, and other fields to promote change and improvement.

CCMI’s Quality Improvement (QI) workshops and consultations focus on the Model for Improvement as the framework for improvement. Each workshop is customizable to your team’s needs and scope. CCMI provides consultation with leadership, front line clinicians, self-management support champions, patients, and families in order to develop or enhance their services in a range of areas.

Services

Custom Quality Improvement Skills Workshops:

 Dependent on scope of request

Appropriate for wide range of professionals and peer helpers.

CCMI is happy to collaborate with you to plan customized workshops with skills and concepts
ranging from basic to advanced.

Person and Family Voice in Quality Improvement Workshop:

  1 day (8 hours) workshop or 2 x 4-hour webinars

  Appropriate for professionals in a quality improvement role.

Prerequisite: Knowledge of basic QI approaches.

Providing person- and family-centred health care means including the patient or client’s voice in real and substantial ways. This workshop teaches how to think effectively about, plan for, and succeed at engaging people and families for practice improvement. Learners will draft a concrete plan for an engagement in their setting.

Behaviour Change Wheel (BCW) Consultation:

  Depending on scope of request

  Organizations that want to design behaviour change interventions

Use the BCW to do a Capability, Opportunity, Motivation and Behavioural analysis of a target population. Learn a comprehensive research based approach to designing behavioural interventions.

Quality Improvement (QI) Consultation:

  Depending on scope of request

CCMI provides consultation with leadership, front line clinicians, self-management support champions, patients, and families in order to develop or enhance their services in a range of areas.