About Us

Shaping the Future of Healthcare Through Meaningful Conversations

We are a non-profit dedicated to empowering healthcare teams across Canada and the U.S. Our goal is more compassionate, patient-led healthcare.

We train healthcare workers in person-centred communication skills and engage organizations to create supportive environments where these skills can thrive, driving sustainable cultural change.

about us - ccmi

14000+

learners trained

MINT

certified trainers

10+

years of experience

Why choose us?

Our Strategy is to Meet Your Team’s Needs

We provide high-quality, practical, and adaptable training. We go beyond traditional learning to ensure lasting impact and real-world application. Here’s what sets us apart:

Practice & Feedback

Build real-world confidence with expert-led practice and personalized feedback—no other provider offers this level of hands-on learning.

Up-to-Date Content

We continuously refresh our materials to reflect the latest research and best practices, ensuring top-quality training.

Interactive & Engaging

Our training goes beyond lectures—expect hands-on activities, real-world scenarios, and interactive learning.

Tailored Learning Journeys

We meet people and organizations where they are, offering programs for all experience levels with highly skilled trainers to support their growth.

Proven Results

Our training focuses on developing practical skills and is grounded in evidence. It is the go-to solution for leading healthcare organizations.

Meets MINT requirements

Our MI training meets the standards set by the Motivational Interviewing Network of Trainers (MINT), ensuring high-quality instruction.

Have a question? Our team is happy to assist you

Ask about our products, pricing, delivery or anything else.

Our Partners

These organizations prioritize their teams’ success with our training. Join them in building a healthier, more productive workplace

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University of British Columbia (UBC) logo

Our Mission

To be a catalyst
for system change,
supporting patient self-management.

Land Acknowledgement

CCMI is a remote organization, with team members working across the territories of many Indigenous Peoples in Canada and the U.S., including First Nations, Métis, and Inuit.

We acknowledge the privilege of living and working on these lands and commit to ongoing learning to be respectful guests.

Our Vision

To be global leaders in communication skills and strategy development within a supportive learning environment.

Commitment to Reconciliation

We are dedicated to understanding and honoring Indigenous cultures, languages, and practices. CCMI recognizes the impact of systemic racism in healthcare and strives to foster equitable, culturally safe environments. Our person-centered training aligns with Indigenous concepts of health, emphasizing interconnectedness and respect.