What is Motivational Interviewing?

What is Motivational Interviewing?

What is MI? 

Learn what Motivational Interviewing is, why it’s effective, and how it invites people to be internally motivated for change. 

Introduction 

Motivational Interviewing (MI) is a person-centered communication approach that empowers individuals to achieve lasting behavior change. 

Grounded in empathy, respect, and collaboration, MI helps helping professionals guide people toward recognizing and pursuing their own goals. By focusing on a person’s readiness to change and supporting their autonomy, MI fosters self-efficacy—the belief in their ability to make and sustain meaningful changes. 

This approach is a non-judgmental and adaptable framework with a client-centred focus.  MI has shown effectiveness in addressing a range of concerns, from substance use to mental health, self-care, chronic disease, follow-through with physiotherapy, and many other areas. Beyond healthcare, MI’s versatility extends to fields such as education and corporate leadership. 

This article explores the core principles of Motivational Interviewing, its diverse applications, and why it has become an essential tool for helping professionals supporting people navigate change.

The Principles of Motivational Interviewing 

Motivational Interviewing (MI) is grounded in a set of core principles that guide helping professionals in fostering meaningful behavior change. These principles ensure that the approach remains person-centered, respectful, and effective. 

  1. Express Compassion 

Compassion forms the foundation of MI. By actively listening to the person’s experiences and emotions without judgment, helping professionals create a safe, supportive space where clients feel comfortable discussing their challenges. 

Example: A helping professional might say, “You’ve been feeling overwhelmed with trying to manage your health goals. That’s a lot to handle.” 

  1. Support Self-Efficacy 

MI aims to empower clients to believe in their ability to make changes. Building confidence with  the person increases the likelihood of successful change. 

Example: A helping professional might say, “You’ve managed to make positive changes in the past; you are wondering how you can do this again.” 

  1. Listening 

Listening well to where the person is at in their change journey and what can be possible for them fosters collaboration and internal motivation. The person feels heard and seen. 

Example: If a person hesitates about quitting smoking, the helping professional might explore their ambivalence: “You’re unsure about where to begin and recognize there are some good reasons to quit. With your permission, let’s explore together and see what fits best for you.”

How Does Motivational Interviewing Work? 

MI is structured around four tasks, each encompassing the intentional skills and strategies of MI to guide clients through their journey of change. 

Four processes of MI - Engaging, Focusing, Evoking, Planning

By combining the principles and tasks, MI ensures that clients feel understood, empowered, and capable of achieving meaningful and sustainable change.

Applications of Motivational Interviewing:  

Motivational Interviewing (MI) has proven effective across a broad range of contexts, making it a versatile tool for fostering positive behavior change across many disciplines. MI can be integrated well with other practices and modalities to better serve clients.  

In Healthcare

MI is widely used in healthcare to address both physical and mental health challenges. Its client-centered and adaptable nature allows practitioners to tailor the approach to each individual’s needs.

  • Physical Health: MI has shown success in managing conditions such as substance use, diabetes, pain management, and even sexual risk behaviors. Research indicates that MI-based treatment plans can outperform placebo controls and complement established practices like cognitive behavioral therapy and pharmacotherapy.
  • Mental Health: MI’s focus on empathy and collaboration makes it particularly effective in helping clients manage stress, anxiety, and depression. By empowering clients to set actionable goals, MI supports sustainable progress in their mental health journeys.

To dive deeper into how MI is applied in healthcare settings and why it is so effective, see our other article Why Use Motivational Interviewing in Healthcare?

Beyond Healthcare

The principles of MI extend far beyond healthcare, offering valuable applications in other fields. Educators can use MI to inspire students, guide goal-setting, and encourage ownership of their learning process. Similarly, corporate leaders and human resources professionals can apply MI to enhance team dynamics, support employee development, and achieve organizational objectives. Its flexibility and emphasis on collaboration make MI a powerful tool in any context requiring change and growth.

Want to explore more? 

CCMI offers a free 30 minutes self-paced online Introductory to MI course. You can access this course by visiting CCMI’s Resource page here.

To dive deeper into how MI is applied in healthcare and several other settings and why it is so effective, see Guilford Press published Motivational Interviewing books here.  

Joe Simmons

PCC, MCWC CCMI Faculty, Health & Wellness Coach


Motivational Interviewing at its core, is about being present and deeply human with another person to support conversations about change with compassion and respect. It does this with a collaborative spirit that is artful and sensitive, honoring a person’s autonomy and inviting the helper to learn and join in the client’s “song.”

Why is Motivational Interviewing Effective?


One of the most important parts of lasting change is believing it’s possible – both for the person seeking help and the helping professional. Motivational Interviewing (MI) supports this by focusing on autonomy and self-direction. Instead of giving advice or telling people what to do, MI helps individuals set their own goals and make their own choices. This makes the process more meaningful and empowering.

MI doesn’t just benefit the people receiving support, it also has a big impact on those providing it. The collaborative nature of MI allows helping professionals to build real partnerships with their clients. They work together toward shared goals, which strengthens the relationship and keeps the professional’s role supportive rather than directive.

Many helping professionals who use MI say it helps them feel more engaged and fulfilled in their work. Rather than feeling pressure to “fix” someone, they focus on supporting growth and development. This shift in mindset helps reduce burnout and creates a more sustainable, effective approach to care.

Here’s what professionals often report after integrating MI into their work:

  • Stronger, more collaborative relationships with clients
  • Increased job satisfaction
  • Greater confidence in facilitating change
  • Reduced risk of burnout

At CCMI, we believe in the power of MI to create lasting, positive change. Our programs give healthcare professionals and organizations the tools, skills, and support they need to use MI confidently in their practice, improving outcomes for clients and job satisfaction for professionals.

See what participants of our MI Foundations  workshop say about the impact MI has had on their practice.

 

How to Learn MI? 

Studies show that simply listening to a lecture isn’t enough to truly master Motivational Interviewing. A study of Motivational Interviewing training for treating addictions, suggests that role-playing is essential for developing MI skills. By practicing in real-life scenarios, you build confidence and get comfortable using MI techniques. That’s why at CCMI, we include practice and feedback calls with expert trainers in all of our programs. These one-on-one sessions allow you to practice MI, get personalized feedback, and clear up any questions you may have. We’re one of the few providers who take MI training to the next level by offering this valuable opportunity. 

A systematic review of MI training programs highlights the importance of ongoing support and coaching after your initial MI training. The research shows that regular supervision significantly boosts the effectiveness of MI over time. If you’ve already completed a basic MI online course, consider taking our intermediate courses such as Motivational Interviewing Beyond foundations or area-specific MI mini-courses to continue building your skills.

At CCMI, we’re here to help you not just learn MI, but use it effectively in your work. 

Conclusion 

MI is an evidence-based, person-centered approach to behavior change, guided by four tasks, intentional strategies, and above all compassion. MI helps people navigate their journey of change. It’s effective across various and can be combined effectively with other modalities.

If you’re looking to improve your practice and enhance people outcomes, integrating MI into your work is a valuable step forward. Read more about our different offerings here: https://centrecmi.ca/motivational-interviewing/ .

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Ready to take the next step?

Connect with us at admins@centrecmi.ca for more details on MI training and how it can benefit your practice.

About the author:

Brittany Godin

Master Trainer, Materials Developer, MICA coder, Online Course Facilitator, Standardized Patient, Subject Matter Expert


Brittany is a Master Trainer, Educator, and all-around MI enthusiast at CCMI with a passion for helping people spark meaningful change. With a background that spans corrections, coaching, healthcare, and high-performance athletics, she brings a unique blend of heart, humour, and hard-earned insight to everything she does. A long-time member of the Motivational Interviewing Network of Trainers (MINT), Brittany has helped shape MI practice across Canada and beyond—whether through training, mentoring, or supporting research. When she’s not leading MI workshops or coaching new trainers, you’ll likely find her adventuring outdoors with her kids and dogs, scoring goals on the soccer field, or dreaming up her next big project (including a book for helping professionals!).