Health Literacy Overview Webinar

Health Literacy Course – Introductury Webinar for Professionals

  60 minutes

  Appropriate for a wide range of professionals and peer helpers.

What You’ll Learn

This webinar provides an essential foundational overview of health literacy concepts and the communication barriers that affect patient understanding. Participants will be introduced in plain language to concepts related to health information, language, and system-level factors that influence personal healthcare needs and decision-making. The training emphasizes the importance of creating more collaborative care environments.

Who’s this course for?

This course is appropriate for a wide range of professionals and peer helpers. Our courses generally focus on healthcare providers, public health staff, mental health professionals, and other front-line health professionals.

It is open to residents of Canada, and the United States. For worldwide access, please contact us; restrictions may apply.

About the Course

  • Interactive: Participate in either a live webinar.
  • Content: This overview provides training in the concept of health literacy and an introduction to teach-back for understanding.
  • Capacity: This course can accommodate 6-100 learners per group.

See our CCMI Services page for an overview of all of our offerings and details like workshop prerequisites, duration, and capacity.

Other Courses for You

TIC Online course

Health Literacy for Front-line Clinicians - Workshop/Webinar

 60-90 minutes self-paced online content

   For health care and social service professionals

MI Beyond Foundations

Health Literacy for Clinical Educators and Health Literacy Leads

  One day (8 hours) workshop or 3 x 3-hour webinars

  For clinical educators and health literacy leads who have opportunities to assess and enhance their organization’s health literacy programs at a system level. Also appropriate for people who design patient education material, or have input in its design, review, or promotion.

physician having a conversation with a patient

Motivational Interviewing Foundations Online

 16-18 hours of self-paced online learning.

Includes three 30-minute practice and feedback sessions

  For a wide range of professionals and peer helpers

Course Details

  • Define health literacy.
  • Describe impacts of health literacy.
  • Describe components of health literacy.
  • Describe factors that contribute to low health literacy.
  • Define teach-back.
  • Describe the evidence for using teach-back.

This is an interactive skills-based training that is designed for participants who want to consider practical applications for their work. CCMI uses learner-centred, performance-based approaches to adult education. Our trainings include:

  • Learning activities that evoke understanding and build skills.
  • Practice activities that increase practical understanding and allow trainers to provide constructive feedback.
  • Facilitated discussions about how new skills and knowledge can be applied in learners work or volunteer setting.

Frequently Asked Questions

Can this training support greater agency in patients and families?

Definitely. Attendees learn how to promote greater agency in individuals and family members through better health education.

Do I get a certificate of completion?

This level of training does not provide a certificate.
Our other Health Literacy programs, like Health Literacy Workshop for Clinical Educators
and Health Literacy Leads and Health Literacy Workshop/Webinar for Front-Line Clinicians include
certificates of attendance.

Do I get a certificate of completion?

This level of training does not provide a certificate.
Our other Health Literacy programs, like Health Literacy Workshop for Clinical Educators
and Health Literacy Leads and Health Literacy Workshop/Webinar for Front-Line Clinicians include
certificates of attendance.